Frequently asked Questions:

Why did we tow your car?

    Our drivers are ready to safely tow vehicles for several reasons. We respond quickly to accidents, whether called by police agencies or directly from the motorist themselves. We also assist motorists when they are disabled and need a car taken to a shop or just taken home for later repair. Frequently, we are called by police agencies to tow vehicles because they are parked illegally or an arrest has occurred.

Do we have your car?

We can find your car faster in our computer system if you have the last six digits of the Vehicle Identification Number (VIN) or license plate ready when you call. If your car has been stolen, the plates may not be on the car. So using the VIN is the best way to search for it. We sometimes can find cars by owner name, police case number, or vehicle description, but these ways are not as reliable.

Where are we located?

Our office locations can be found by selecting the 'Companies' link on our web page at roadoneseattle.com. Our drivers, however, are almost everywhere in the greater Seattle (Seattle / Eastside / Seatac) area everyday, and cover most of Western Washington on a regular basis. If you need quality towing service, chances are good that we have a truck in your area.